Responsibilities
Compliance Analyst & OpEx- Contractor Job Description
The Operational Excellence department provides oversight and management for PJM’s Operational Excellence (OpEx) program and Internal Controls program. Its primary goal is to enhance PJM’s OpEx culture by fostering awareness, enabling collaboration, and facilitating the sharing of best practices and tools related to Continuous Improvement (including Human Performance Improvement, Event Analysis, Education, and Training), Innovation (Through Collaboration and Partnerships), and Data-Driven Decision-Making (Including Event Prevention and Metrics).
The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to clearly convey information across various teams and stakeholders. They will demonstrate strong organizational abilities, effectively managing tasks, deadlines, and priorities. A keen attention to detail is essential, ensuring accuracy and consistency in all aspects of their work, from documentation to task completion.
The specific tasks for the business analyst will include support for the following areas:
· Support and coordinate program processes and initiatives which include training, event analysis support, and metric and data management.
· Administration and testing for the event analysis and action item tracking tool
· Create and update program and process documentation
Essential Functions:
- General Functions: Employee must be able to work independently and as part of a team on work assignments to support the department. These assignments will vary and include project coordination, process documentation, and process improvement development.
- General Functions: The employee must possess demonstrated abilities of effective analytical and reasoning capabilities, refined verbal skills, and presentation skills. Candidate must also possess the ability to effectively present information to peers, PJM management, PJM Stakeholders, and public groups.
- General Functions: The employee must be able to define problems, collect data, establish facts, determine possible solutions and draw valid conclusions.
- Support and lead program initiatives for communication plans, metrics, and status reporting.
Characteristics and Qualifications:
Required
- BS degree in Business Administration, Information Technology, Engineering or equivalent work experience
At least 2 years of experience as a business analysis, project manager/coordinator or related work - Strong customer service focus and interpersonal skills
- Process and detail oriented with ability to produce high- quality work products
- Demonstrated time management skills
- Ability to communicate effectively in a team environment
Experience in quantitative and qualitative analysis - Experience using verbal and written communications skills
Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)
Preferred
- At least 3 years of experience in the Electric Utility Industry, Human Performance and Event Analysis, and Internal Controls
- Experience and conducting event analysis
- At least 4 years of experience with PJM Operations, Markets, Planning, and ITS functions Experience with PJM’s internal systems, business process, and tools
- Experience with PJM’s regulatory and governing documents
- Experience with developing and/or documenting controls Experience supporting PJM stakeholder Committees
- Experience with PJM operations, markets, and planning functions
- Experience supporting any of PJM Committees
Job Features
| Job Category | Finance/Trading |
| Pay | 60$ C2C |
| Skills | Microsoft products (Word, PowerPoint, Excel, Visio) |